About Phreesia
INTRODUCING PHREESIA
A Virtual, Contact-Free Pre-Registration Process
Family Health Center encourages patients to utilize our new online registration process prior to your appointment to limit touchpoints in our office.
why Did family health center partner with phreesia
FHC is partnering with Phreesia to promote safety, save you time, and ensure that your information will always be up-to-date. The information you enter is private and secure and will help us to better care for you.
How It Works
We are introducing new technology for your convenience and to emphasize safety by limiting touchpoints in our clinic as well as time spent in the waiting room. This is called zero-contact intake.
Look for an email or text message a few days before your scheduled appointment from Phreesia, Family Health Centers new check-in platform. Simply click on the link provided. No app, username or password will be required and you will be guided through the check-in process.
The system enables you to register for your appointment and pay any balance due ahead of your visit from the safety of your own home, reducing your wait time at our office and allowing you to securely register when it’s most convenient.
Frequently Asked questions
Detail your services
Is the Phreesia system secure?
Yes. Phreesia provides industry-leading privacy and security for our patients’ data. They are held to the same standards as Family Health Center, related to protecting your health information. For additional information about Phreesia’s security, visit www.phreesia.com/patient-privacy.
Do we need to use the new system for every appointment?
Yes. But once you have completed the initial registration, subsequent visits will be much quicker because
Phreesia saves your answers.
Do I need to download an app to do mobile check-in?
No. There is no app – you simply click the link provided in the text message or email, no username or password required. This allows you to securely answer any registration and medical questions necessary for your appointment.
Can I complete the forms in a language other than English?
Yes. Mobile registration is available in 20 different languages.
What happens if I can’t finish my registration before the appointment?
That’s okay. If you have not completed your registration before the visit, please see one of our patient service representatives, and they will send you a new link which you can complete in the waiting room. Don’t worry, Phreesia saves information you entered previously.