Dear Valued Patients:

During this uncertain time, we want you to know that Family Health Center is here for you. Our priority is for the well-being and safety of our patients, their families, and our staff. 

While our goal is to keep you healthy, we are ready to provide the best possible care should you need it.  To assist in this effort we are shifting in-person appointments, whenever appropriate, to video visits to reduce exposure to our patients and our care teams.

 We will continue to help manage chronic conditions, and address new concerns; your healthcare team is here for you.

** At this time, our facility is not actively seeing patients in person with a fever or cold symptoms. **

If you need to come in for a visit please do not bring family members or friends with you unless absolutely necessary.  

If you have a fever, either subjective or >100.4, cough or upper respiratory symptoms and need help:

• Call the office to talk with a nurse. 
• Please don’t show up in the office until you have spoken with a nurse. 
• Cold type symptoms may include a fever > 100.4, cough, shortness of breath, other upper respiratory symptoms.
• https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/steps-when-sick.html

Guidelines for everyone:

• Avoid the emergency room unless it’s essential. The emergency room is trying to limit any possible exposure and serve those with critical needs.
• Stay home if you’re sick – if symptoms are mild. The COVID-19 virus does not always cause severe symptoms. 
• Practice good personal hygiene habits, including hand washing, coughing into your elbow, and avoiding touching your eyes, nose, and mouth.
• https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html 
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Important things to know:

• Most people with COVID-19 will have mild illness
• Not everyone will need to be tested and testing is not yet widely available
• Panhandle Health District has activated an informational call center for the public to help answer questions regarding COVID-19. Information hotline: 877-415-5225 open Monday – Friday 8 am – 5 pm.

Sincerely,

Family Health Center

Dr. Scott Dunn; Dr. Jeremy Waters, Dr. Dan Meulenberg, Dr. Zach Halversen and staff.